Sudden Service

Instant Access With Your Lawn Care Program

At Custom Lawn Care, we believe in keeping up with our fast paced, instant access world. Our customers should and do have the benefit of our Sudden Service capabilities. We believe that achieving a healthy, green and vigorous lawn requires a partnership with our customers. Our Sudden Service capabilities are just one of the benefits of partnering with one of Michigan’s leading lawn care companies.

lawn care

What is Sudden Service?

When we refer to Sudden Service, we are referring to all of the technologies and business practices that we have in place to ensure that we provide you the instant access you want when trying to communicate with us and achieve your lawn care goals.

Ways We Provide Sudden Service

Ready to create a lawn you can LIVE in?

Contact us to schedule a no-risk property assessment.

Custom Lawn Care's Terms of Service

Automatic Renewal of Services: To ensure the effectiveness of our seasonal turf treatments, and to maintain the integrity of a timely treatment schedule for the desired results, Custom Personalized Lawn Care is a continuing service from season to season. Your program schedule will remain the same and automatically renew from season to season. You may choose to alter or cancel your program at any time by contacting our Technical Telephone Support, but will be responsible for payment of any services performed up until we are notified of the cancellation. We will provide you with a cancellation number if you choose to cancel services.

Savings Offers: All Savings Offers and discounts applied to an account are valid for the current season only and will not carry over into the next year of services. All Savings Offers applied to treatment programs are valid only if all scheduled services in the program are completed. If the program is altered or cancelled at any time during the season, any applied savings offers will be removed and added to your ending balance.

Past Due Accounts: Any balances due after 30 days of service will incur a $4.90 statement fee. Any balances due after 90 days risk being forwarded to a national collection agency or small claims court for further action. Debts sent to a collection agency will incur an additional processing fee of 40% of the outstanding balance that will be added to the debt owed. Debts sent to small claims court will incur court and server processing fees that will be added to the debt owed.

 

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