Guarantee & Terms of Service

 

Guarantee & Terms of Service

Custom Personalized Lawn Care Guarantees our results, and your satisfaction, of the professional services we provide. At any time you are not satisfied with the results of a performed service, please contact our Technical Telephone Support (800) 570-3313 for prompt attention.

Our Crabgrass Control treatments will control up-to 80% of an established crabgrass infestation each year. It may take more than one year to fully resolve an established crabgrass infestation.


Broadleaf Weed Control will control up 85% of an established broad leaf weed infestation of the single tap root variety of weeds (ex. Dandelion, plantain, etc). A viney weed infestation (ex. Clover, black medic, ground ivy, etc) will obtain approximately a 50% control with a single broadleaf weed control treatment. Multiple treatments will be required to get a satisfactory control of viney weed infestations.

ALL broadleaf weeds are opportunistic. If the opportunity arises for germination, exposed soil, moisture and oxygen, broadleaf weeds will germinate and re-infest a treated lawn. We expect this rare occurrence, that is why we offer 2 (two) seasonal blanket treatments of broad leaf weed control, and spot treatments in between. Should you see an outbreak of new broad leaf weeds between our scheduled treatments, simply contact our Technical Telephone Support for one of 2 resolutions:

1) If there has been a minimum of 28 days since your last scheduled treatment, the next scheduled visit will completed within 3 working days to resolve the issue.

2) If there has been less than 28 days since your last scheduled treatment, a Service Call will be scheduled, at no cost to you, to either re-apply or address the concern.

  • Service Calls requested after the 28 day grace period, for accounts scheduled for less than 6 seasonal treatments, will incur a Service Call charge of $59.90 plus materials, if any.

Surface Feeding Insect Control, for the control of chinch bugs, sod webworms, bill bugs, etc., (excludes grubs, European chafer, etc) will be provided at no additional charge for accounts that are scheduled, and in deed receive, seven (7) seasonal turf treatments.

We stress to you, our valued client, to please communicate with us when you have a question or a concern. Our Technical Telephone Support is available year round, and our online store front is open 24/7/365 to assist you. The success of our treatments requires that we work together to achieve the desired results.

 

To insure the effectiveness of our seasonal turf treatments, and to maintain the integrity of a timely treatment schedule for the desired results, Custom Personalized Lawn Care is a continuing service from season to season. Your program schedule will remain the same from season to season, unless you choose to alter or cancel your program by contacting our Technical Telephone Support. We will provide you with a cancelation number if you choose to cancel services.

Any balances due after 30 days of service will incur a $4.90 statement fee. Any balances due after 90 days risk be forwarded to a national collection agency for further action.

 

$25.00 Credit for Referrals!

Referrals are always rewarded! Referrals are the best compliment we could receive! Referrals are always worth $25!!

That’s right… refer a friend, relative or neighbor and receive up to a $25.00 credit posted to your account.

And your referral will also receive a $25.00 credit for signing up with Custom Personalized Lawn Care!

You save AND your referral SAVES! So start spreading the word, there’s free credits to be had.

And there is no limit!

Just contact our Technical Telephone Support at 800.570.3313 and provide a name and telephone number and we will do the rest. OR give our info to your friend, relative or neighbor, and have them contact us. Be sure they mention your name so we can apply the credit to your account when they sign up for service.

SUDDEN SERVICE

Everything we do, is based upon providing the best service possible in the most responsive time frame.

Let Custom Show You What We Can Do

Contact Custom Personalized Lawn Care today to hear more about our key differentiators and full-scale landscaping services.

 

CALL NOW (800) 570-3313 or Fill out the Information Below.

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